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(701)814-6992
Physical address:
6296 Donnelly Plaza
Ratkeville, Bahamas.
Leading Garage Door Supplier from China
Leading Garage Door Supplier from China
High-speed roller doors are essential for industrial and commercial spaces, providing fast access, energy efficiency, and security. However, like any mechanical system, they can experience issues over time. If your high-speed roller door is malfunctioning, don’t worry. This guide will help you diagnose and fix common problems to get your door operating smoothly again.
Before attempting repairs, it’s important to identify the root cause of the issue. Here are some common problems and their symptoms:
Possible Causes:
Power failure
Faulty motor
Obstructions in the track
Misaligned sensors
Possible Causes:
Motor wear and tear
Control panel issues
Lack of lubrication in the guide rails
Possible Causes:
Loose or damaged rollers
Worn-out bearings
Misaligned tracks
Possible Causes:
Damaged or bent tracks
Broken tension springs
Foreign objects obstructing the movement
Before inspecting any mechanical components, ensure the door is receiving power. If the door isn’t responding, check:
The power switch and circuit breaker
Power cables for damage
The emergency stop button (ensure it’s not engaged)
If the power supply is intact but the door still won’t move, the motor might need troubleshooting.
If the motor is making a humming noise but the door isn’t moving, the motor capacitor might be faulty.
Open the control panel and check for error codes on the display (if available).
Reset the system by turning off the power for a few minutes, then restarting it.
Ensure the tracks are straight and free from dirt or debris.
Tighten any loose bolts or brackets securing the tracks.
If the rollers are worn out, replace them with compatible high-speed roller door parts.
Clean the sensors to remove any dust or dirt.
Align the sensors properly—both sensors should face each other directly without obstructions.
If the sensors are faulty, consider replacing them.
Lack of lubrication can cause friction and slow down the door. Apply industrial-grade lubricant to:
Rollers
Guide rails
Hinges and bearings
Avoid using grease-based lubricants as they can attract dust and debris.
If the door stops at incorrect positions, recalibrate the limit settings by:
Accessing the control panel and selecting the limit adjustment mode.
Moving the door to the fully closed and open positions manually.
Saving the new settings in the system.
If any components are visibly damaged, replacing them may be necessary. Common replacement parts include:
Tension springs: If the door is unbalanced or struggles to close properly.
Drive belts: If the motor runs but the door does not move.
Curtain panels: If the door curtain has tears or deformities.
While minor issues can be fixed with basic tools and maintenance, some problems require professional repair:
Motor replacement – If the motor has burned out.
Major electrical faults – If the control panel isn’t functioning properly.
Structural damage – If the door frame or tracks are severely bent.
If you’re unsure about handling a repair, contacting a technician ensures safety and proper operation.
To prevent future breakdowns and extend the lifespan of your door, follow these maintenance tips:
✅ Regular Cleaning: Remove dust and debris from tracks, rollers, and sensors. ✅ Lubrication Schedule: Apply lubricant every 3-6 months. ✅ Routine Inspections: Check for loose bolts, misalignment, and worn-out parts. ✅ Test Safety Features: Ensure emergency stops and sensors function correctly.
A well-maintained high-speed roller door ensures efficiency, safety, and durability.
For more information and customized solutions, please contact Henan Suoxin Door Industry Co., Ltd. Our expert team is ready to assist with your inquiries and provide detailed product recommendations. Visit our product catalog and explore additional resources to find the perfect door for your security needs.